Question 1

How long does delivery take?

Accepted Answer

Standard delivery takes 5–10 business days. You will receive a tracking number once your order is dispatched.

Question 2

Does ZITOHOME furniture come assembled?

Accepted Answer

All ZITOHOME furniture arrives flat-packed with step-by-step assembly instructions. Most pieces take 20–40 minutes to assemble with a standard screwdriver.

Question 3

What is the return policy?

Accepted Answer

We accept returns within 30 days of delivery for items in original, unassembled condition in their original packaging. Contact support@zitohomes.com to initiate.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards, as well as PayNow, FPX, and other regional payment methods via HitPay.

Question 5

Do you ship internationally?

Accepted Answer

Yes. International delivery times and rates vary by destination. Duties and taxes are the responsibility of the recipient.

Question 6

Can I cancel or modify my order?

Accepted Answer

Orders can be cancelled or modified within 24 hours of placing them. Email support@zitohomes.com with your order number as soon as possible.

Frequently asked
questions.

We're a small team.
We reply personally.

Frequently asked
questions.

We're a small team.
We reply personally.

Frequently askedquestions.

We're a small team.We reply personally.

Frequently askedquestions.

We're a small team.We reply personally.

Frequently asked
questions.

We're a small team.
We reply personally.

Frequently asked
questions.

We're a small team.
We reply personally.