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ZITOHOME

The Compact Furniture Lab.
Space-Saving Solutions for Modern Living.

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© 2026 ZITOHOME. All rights reserved.

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Legal

Privacy Policy

Last updated: 11 May 2026

At ZITOHOME, your privacy is important to us. This policy explains what data we collect, how we use it, and the choices you have.

Contents

1. Information We Collect2. How We Use Your Information3. Cookies & Tracking4. Third-Party Services5. Data Storage & Security6. Your Rights7. Changes to This Policy8. Contact Us

1. Information We Collect

We collect information you provide directly and information collected automatically when you use our services.

Information you provide:

  • —Name, email address, and password when you create an account
  • —Shipping and billing address when placing an order
  • —Phone number for delivery coordination
  • —Payment information processed securely by HitPay
  • —Communications you send us via contact forms or email

Information collected automatically:

  • —Browser type, IP address, and device identifiers
  • —Pages visited, time spent, and referring URLs
  • —Purchase history and product interactions
  • —Cookie and tracking data (see Section 3)

2. How We Use Your Information

We use the information we collect to:

  • —Process and fulfil your orders, including sending confirmation and shipping updates
  • —Create and manage your account
  • —Respond to your enquiries and provide customer support
  • —Send transactional emails (order confirmations, shipping notifications)
  • —Improve our website, products, and services
  • —Comply with legal obligations
  • —Prevent fraud and ensure platform security

We do not sell your personal information to third parties.

3. Cookies & Tracking

We use cookies and similar technologies to operate our site, remember your preferences, and understand how visitors use our platform.

Types of cookies we use:

  • —Essential cookies — Required for the site to function (authentication, cart, session)
  • —Analytics cookies — Help us understand traffic patterns and improve performance
  • —Preference cookies — Remember your settings across visits

You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.

4. Third-Party Services

We integrate with the following third-party services. Each has their own privacy policy.

HitPay

Processes all payment transactions. We never store your full card details — payment data is handled entirely by HitPay in accordance with PCI-DSS standards.

TikTok Shop

If you purchase through TikTok Shop, your order and profile data is shared with TikTok in accordance with TikTok's Privacy Policy. We sync product listings and order information between our platform and TikTok Shop.

Shopee

If you purchase through Shopee, your order data is subject to Shopee's Privacy Policy. We sync product and order data between our platform and the Shopee Seller Centre.

Lazada

If you purchase through Lazada, your order data is subject to Lazada's Privacy Policy. We sync product listings and orders between our system and Lazada Open Platform.

Supabase

Our database provider. Your data is stored on Supabase infrastructure hosted in the Asia Pacific region.

5. Data Storage & Security

Your data is stored on secure servers in the Asia Pacific region. We implement industry-standard security measures including encryption in transit (HTTPS/TLS), access controls, and regular security reviews.

We retain your data for as long as your account is active or as needed to provide services and comply with legal obligations. You may request deletion at any time (see Section 6).

While we take reasonable steps to protect your information, no system is completely secure. We encourage you to use a strong, unique password for your account.

6. Your Rights

You have the right to:

  • —Access — Request a copy of the personal data we hold about you
  • —Correction — Request correction of inaccurate or incomplete data
  • —Deletion — Request deletion of your personal data (subject to legal obligations)
  • —Portability — Request your data in a structured, machine-readable format
  • —Objection — Object to processing of your data in certain circumstances
  • —Withdrawal of consent — Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at dariuscontrives@gmail.com. We will respond within 30 days.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify registered users by email and update the "Last updated" date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

ZITOHOME

Singapore

dariuscontrives@gmail.com